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Job Title:  Loss Prevention Attendant (Overnight shifts) - Hilton Palacio del Rio Hotel 1

Site/Location:  Palacio del Rio

San Antonio, TX, US

Date:  Sep 18, 2022
Job Description: 

About Us

At the Hilton Palacio del Rio Hotel we are passionate about hospitality and excellent customer service. Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do. Our core values are at the center of every decision we make:


Every Person Matters

Together We Can Do Great Things

This Is More Than a Job

Benefits for Full Time

•Company paid short-term and long-term disability. 

•Medical, dental and vision insurance 

•Fidelity 401K retirement plan with employer matching up to 6% of contribution  

•Hilton Hotel Travel Discount Program  

•Paid Time Off (PTO) 

•Free Meal 

•Free annual VIA bus pass 

•Quarterly Incentive Bonus 

•Referral Bonus Incentive Program 

•Team Member Assistance Program

Job Purpose

To provide a safe and secure hotel environment for guests and team members through effective duties of Loss Prevention and safety.

Essential Functions

  • Performs all essential functions associated with the position of a Loss Prevention Attendant and Dispatcher.
  • Conducts daily activities pertaining to Loss Prevention and safety.
  • Responds to emergency situations, takes command and control of scenes until arrival of management personnel.
  • Assigns and records safety and Loss Prevention inspections.
  • Provides accurate information to inquires for directions, hours of operation, etc.
  • Escort guests and team members as required to parking lots, provide the same for team members carrying banks.
  • Assist guests with door lock problems, use moderately complex hand held electronic apparatus to program automated guest door lock.
  • Other duties as assigned.



Minimum of 2 years experience preferred.


CPR Certification preferred.

Valid Texas Drivers License.