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Job Title:  Coffee Attendant - Barista - Hilton Palacio del Rio Hotel

Site/Location:  Palacio del Rio
City/State: 

San Antonio, TX, US

Date:  Sep 21, 2022
Job Description: 

About Us

At the Hilton Palacio del Rio Hotel we are passionate about hospitality and excellent customer service. Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do. Our core values are at the center of every decision we make:

Every Person Matters

Together We Can Do Great Things

This Is More Than a Job

Benefits

Benefits for Full Time: 

•Company paid short-term and long-term disability. 

•Medical, dental and vision insurance 

•Fidelity 401K retirement plan with employer matching up to 6% of contribution  

•Hilton Hotel Travel Discount Program  

•Paid Time Off (PTO) 

•Free Meal 

•Free annual VIA bus pass 

•Quarterly Incentive Bonus 

•Referral Bonus Incentive Program 

•Team Member Assistance Program 

Job Purpose

Service of food, specialty coffees, and/or beverages to include order-taking and delivery of any food and/or beverage item. This task is to be handled in a friendly, courteous, helpful, timely and professional manner, resulting in a very high level of guest satisfaction.

Essential Functions

  • Checks outlet before, during and after shift for proper set-up and cleanliness.
  • Greets the guests in a friendly and courteous manner and explain any specials and/or outlet promotions for guest awareness. Abides by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests, when applicable.
  • Records the details of the order from the guests, repeating the order to the guest to check for accuracy.

Inputs the order into the Point of Sale system and ensures all transactions are handled properly. Utilizes Point of Sale system to record all cash, room charges, credit card and house account transactions

Requirements

EXPERIENCE:

Prior hospitality experience preferred.

 

LICENSES OR CERTIFICATES:

TABC Certification

Food Handlers Certification required.